Telemedicine vs. In-Person Appointments: What You Need to Know
If You Are Scheduled for a Telemedicine Consultation
To ensure a smooth virtual consultation:
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Find a quiet, private space for your call.
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Have your medical records and questions ready.
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Log in to Prelude Connect before your appointment. Open your Treatment Plan, expand the appointment details, and click “Join Now” to connect directly with your provider.
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Payment for your telemedicine visit will be arranged in advance so you can focus on your care.
If You Are Scheduled for an In-Person Consultation
To facilitate a smooth experience, please follow these guidelines:
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Arrival Time: Arrive 15 minutes early to allow time for check-in.
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Identification & Insurance Verification: Bring a government-issued ID and your insurance card for verification.
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Appointment Duration: Consultations typically last 45-60 minutes, but please allow for a 10-30 minute buffer as our doctors ensure comprehensive care for every patient.
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Location & Parking: Clinic addresses and parking details are available in Prelude Connect under the ‘Locations’ tab. If you need assistance, don’t hesitate to call us!
Your Pre-Appointment Checklist
To ensure a smooth experience, please complete the following tasks before your appointment:
Get Started with the Prelude Connect Patient App
The Prelude Connect app makes managing your fertility journey seamless. Through the app, you can:
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Access lab results and treatment plans
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Securely communicate with your care team
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Manage appointments and billing
Download on the App Store Get it on Google Play Access on the Web
To help us provide the best care, please complete your Patient Intake Form at least 72 hours before your appointment via the Prelude Connect app. Appointments may need to be rescheduled if forms are not completed in time.
If you've undergone previous fertility treatments, lab tests, ultrasounds, or other relevant procedures, please bring these records with you or upload them in Prelude Connect.
You'll receive an email invitation to EngagedMD, our eLearning platform, where you can watch informative videos and electronically sign consent forms before your appointment.
All necessary forms will be available electronically. Please complete them before your visit to avoid delays.
Contact your insurance provider to verify fertility treatment coverage. Aspire HFI will verify your benefits before your appointment. After your consultation, our Financial Counseling (FC) Team will review estimated costs, payment options, and financing plans.
Payments can be made through the Prelude Connect app at least two weeks before treatment begins.